Online appointment & video consultation
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Video consultation
As of now we are also available for you via video consultation. During our office hours and by appointment, we can discuss your concerns in person and exchange documents and images remotely. Our partner for the video consultation is the company Zollsoft, which is approved by the Kassenärztliche Bundesvereinigung (KBV) and audited according to the highest data protection standards. |
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Who can use the video consultation?
We consult both existing patients and new patients. We are allowed to use our video consultation for all statutory health insurance companies. Most private health insurance companies do not impose any restrictions on video consultations, but we recommend that you ask your insurer about coverage before using the service.
We consult both existing patients and new patients. We are allowed to use our video consultation for all statutory health insurance companies. Most private health insurance companies do not impose any restrictions on video consultations, but we recommend that you ask your insurer about coverage before using the service.
What do you need?
With your PC, laptop or smartphone with camera, microphone and audio function, you already have everything you need. You do not need to download any app or software. Following this link will take you directly to our website to register for the video consultation.
With your PC, laptop or smartphone with camera, microphone and audio function, you already have everything you need. You do not need to download any app or software. Following this link will take you directly to our website to register for the video consultation.
How does the registration process work?
Now follow the questions and please enter your name correctly, so we can immediately assign you correctly in our file system. A questionnaire allows you to state the reason for your request and we can prepare for you. An integrated test of your camera and microphone function ensures that we can see and hear each other. If you have registered successfully, you will sit virtually in the waiting room and we will see your request at our registration desk. Please leave the corresponding window open, because we will contact you and also call you virtually for the consultation.
Now follow the questions and please enter your name correctly, so we can immediately assign you correctly in our file system. A questionnaire allows you to state the reason for your request and we can prepare for you. An integrated test of your camera and microphone function ensures that we can see and hear each other. If you have registered successfully, you will sit virtually in the waiting room and we will see your request at our registration desk. Please leave the corresponding window open, because we will contact you and also call you virtually for the consultation.
What else is important!
Since this is a confidential doctor-patient conversation please make sure you are in a separate room and undisturbed. We also conduct the video consultation alone in our consulting rooms of the practice, since for us medical confidentiality is paramount.
We look forward to your virtual visit!
Since this is a confidential doctor-patient conversation please make sure you are in a separate room and undisturbed. We also conduct the video consultation alone in our consulting rooms of the practice, since for us medical confidentiality is paramount.
We look forward to your virtual visit!